Avoid frustrating waits
for GP appointments.

Get a free online video consultation for common conditions under the NHS Pharmacy First scheme. With prescription medication, delivered for

Learn about Pharmacy First
Book an Appointment Or, Join the Live Queue Average wait 12 minutes
Trustpilot

Urinary Tract Infection

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Sore throat

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Sinusitis

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Infected Insect Bites

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See all conditions

How does it work?

01

Diagnosis

Confirm your symptoms with our simple online form and a one-to-one video call with our pharmacists.

02

Prescription

If you need medication your pharmacist will add your order to your basket.

03

Checkout

Pay for your prescription, unless you qualify for free NHS prescriptions.

04

Delivery

Receive your free medication delivery in the post the next working day.

Book an Appointment Or, Join the Live Queue Average wait 12 minutes
What is Pharmacy First
how can we help image

Pharmacy First is a new scheme from the Government and NHS in England. It allows patients to get treatment, including prescription medications where necessary, for common conditions without the need for a GP appointment.

Through Pharmacy First, My Local Surgery offers a fast, free private online consultation with a pharmacist for speedy diagnosis and prescriptions covering a range of minor illnesses. Delivered to your door promptly*.

Learn more about Pharmacy First

* Prescriptions ordered before 3pm, Monday to Friday, are sent as next working day delivery. Please note: Royal Mail do not deliver on Sundays.

What are our customers saying?

I stumbled across the service as my son fell ill while on holiday. I will definitely use again and will let others know about this brilliant service

10
Caroline L
Southampton

The video call was on time, the pharmacist was kind and friendly. I didn’t feel the call was rushed or disinterested, she was absolutely brilliant.

10
Kirsty G
Wrexham

Very good service. Ben the pharmacist was so kind and helpful. Prescription came the next day. Would use this service again. Definitely

10
Ann B
Surrey

Easy to use, great service, antibiotics received the following day, no need to wait for a doctor's appointment

10
Karen D
London

I’m a healthcare worker and ironically, accessing quick healthcare is really difficult so this was so helpful and meant I could go to work as normal

8
Julie M
Bristol

I got my appointment the same day, which wouldn't have happened at my GP's surgery. Very good service. 👏

10
Hazel D
Leeds

Very thorough and very very pleasant pharmacist. Clearly wanted to help.

10
Sarah A
Chelmsford

Good service, saves going to the GP.

9
Anon
Andover

What you can expect

Expert Diagnosis.
 Accessible Healthcare.
 Next-day Medication

Get fast access to our experienced pharmacists online.

Using our online form, your pharmacist will ask some questions to understand how to help you, prescribe the medication you need and send your prescription the same day for next-day delivery.

My Local Surgery offers NHS-subsidised prescriptions, if you're eligible. If you normally pay for medication, simply pay through the online portal and your medication will be at your door the next day.

Get better, faster – Choose My Local Surgery

Why Choose My Local Surgery?

Expert Consultations; Anytime, Anywhere

Access licensed pharmacists for free video consultations, ensuring prompt attention, diagnosis and personalised care from the comfort of your own home.

Effortless Prescription Ordering

Following your video consultation, easily order your prescription medication through the platform. With next-day delivery options available, say goodbye to long pharmacy queues and delays.

Comprehensive Support for Pharmacy First Conditions

My Local Surgery covers a range of conditions approved under the Pharmacy First initiative, providing comprehensive support for these commonly diagnosed healthcare issues.

Convenience and Peace of Mind

Skip the inconvenience of GP surgery visits and enjoy the peace of mind that comes with expert advice and prescription services, all conveniently accessible through our secure, user-friendly platform.

No Cost to You

My Local Surgery is completely free for patients, thanks to the government's Pharmacy First initiative, making quality healthcare more accessible to all.