Online Prescriptions Made Easy

My Local Surgery exists to provide you access to expert healthcare from wherever you are.

Through the user-friendly My Local Surgery platform, you can book a free video consultation with a pharmacist to diagnose and prescribe treatments to six of the conditions under the Pharmacy First initiative as well as to arrange free contraceptive medications.

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Help with medical conditions through Pharmacy First.

My Local Surgery offers online access to expert diagnosis and NHS prescriptions for six common conditions, as well as a fully stocked marketplace of over-the-counter medications. Thanks to the Government's Pharmacy First initiative, you no longer need a GP appointment to manage a number of common conditions.

The conditions treatable under Pharmacy First are:

• Uncomplicated urinary tract infection, or UTI
• Sore throat
• Sinusitis
• Impetigo
• Shingles
• Infected insect bites

If you think you have one of these conditions, click the button below to book a free video consultation and say goodbye to the struggle of GP appointments and waiting in line at your local Pharmacy. Get better, sooner with My Local Surgery.

Get free contraceptive medication online

My Local Surgery can provide free prescription contraceptive medication through our fast, secure online pharmacist consultations. There’s no need to wait for an appointment at your doctor's surgery, or stand in line at your local pharmacy.

Whether you're planning on starting use of a contraceptive medication for the first time, resuming taking contraceptives after a break, or if you already have a prescription, a consultation with one of our expert Pharmacists is the fastest and easiest way to have your questions answered, and arrange for next-day delivery of your prescription.

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Private medical consultations

If you have a health concern that is not covered by the services above and would like to get personalised advice from a trained medical professional, then a private consultation with one of our certified Pharmacists is the easiest way to address your specific health needs and receive tailored guidance. During a private consultation, our certified Pharmacists will thoroughly assess your concerns, answer your questions, and provide personalised advice based on their expertise. This individualized approach ensures that you receive the attention and support necessary to manage your health effectively.

The My Local Surgery platform is discreet, and secure. Our Pharmacists conduct their calls in a private environment and are bound to absolute patient confidentiality.

Consultations are from £24.99 and your Pharmacist will be able to advise you on medication, further treatment and whether you should escalate your concern to a doctor.

Frequently asked questions


What is a pharmacy first approach?

The Pharmacy First scheme allows pharmacists and chemists to prescribe specific medication for common ailments and illnesses without the need to visit a doctor. These ailments include a sore throat, sinusitis, impetigo, an infected insect bite, shingles, and uncomplex UTIs in women.


Is delivery free?

Next-day delivery is free, however, prescriptions are charged at their usual price (if you normally pay for your prescription) minus the NHS subsidy.


When will my prescription arrive?

Prescriptions ordered before 4pm, Monday to Friday, are sent as tracked next day delivery. Prescriptions made on a Saturday should arrive on the following Monday.


Can you buy antibiotics over the counter?

After assessment by the Pharmacist you may be issued antibiotics without needing to see your GP.


What prescriptions can I get from pharmacy first?

You can get prescriptions for a sore throat, sinusitis, impetigo, an infected insect bite, shingles, and uncomplex UTIs in women through Pharmacy First. With My Local Surgery, there’s no need to visit a chemist near you!


What is the difference between a pharmacist and a chemist?

In the UK, a chemist is the traditional name for a pharmacist. Looking up ‘Chemist near me’ on your favourite search engine will usually bring up results for local pharmacies.

Our services

Pharmacy First

Free consultation

Treat common illnesses without visiting your GP. Complete a simple form, book a quick video consultation with our pharmacist and get your prescription delivered the next day for free.

Find my condition

Free contraception

Get new, repeat or switched contraceptives without visiting your doctor or pharmacist.

Arrange contraception

Private Consultations

Do you have something to discuss that isn’t covered under Pharmacy First? Book a one-to-one video consultation with a health professional today.

Book a consultation