Power Up Yor Pharmacy by Partnering with My Local Surgery!

Created by frontline pharmacy experts who understand your day-to-day.

• Direct GP surgery referrals for Pharmacy First and Contraception

• Boost OTC and PGD sales; including high-demand treatments like weight loss pens

• Join a platform built to champion and protect independent community pharmacies

How it works

Register

Sign-up and create your local pharmacy profile

Set-up

Assign your pharmacists availability for online consultations

Consult

Carry out consultations through the secure video platform

Deliver

Royal Mail collects your prescriptions daily, and ships directly to your customers

What Is My Local Surgery?

My Local Surgery is a remote consultation platform empowering community pharmacists to carry out both remote and walk-in consultations for services like Pharmacy First, contraception, and blood pressure checks.

Using our secure video platform, pharmacists can provide face-to-face consultations, offer expert advice, and arrange prescription medication for next-day delivery.

Why Are Community Pharmacists Using My Local Surgery?

My Local Surgery connects people directly with essential pharmacy services like Pharmacy First, contraception, and PGDs through our network of community pharmacy partners.

Through My Local Surgery, community pharmacists can enhance their contribution to local healthcare, support the primary care recovery plan, and grow their customer base.

Thousands of patients register directly with My Local Surgery every month, and we’re fast becoming the UK’s top choice for pharmacy services. By integrating directly with GP practices nationwide and streamlining the referral process, we make it easy for GP surgeries to refer patients to pharmacist-led services, ensuring they receive timely, accessible care from trusted providers.

With flexible, free online video consultations for common NHS-covered conditions and convenient next-day medication delivery, you can reach more customers while they get the care they need, when they need it.

Frequently asked questions

Will My Local Surgery get me more customers?

Yes, we’re building an online community of customers across the UK that need Pharmacy First services. These customers will be able to book a consultation time from the availability you provide. It also helps you to better look after your existing customers, giving them the option of a video consultation with their local pharmacist

Is it easy for patients to use My Local Surgery?

Yes, My Local Surgery is very easy for customers to use, they simply create an account and book a time slot for their consultation. They are sent reminders before the start of the consultation. They can then access their video consultation from any device via the reminder emails or from within their My Local Surgery account. After the consultation, they will be able to pay for their prescription (if required) and initiate the shipping directly within the platform

What about walk-ins?

You can handle walk-in customers as you already do, we don’t interfere with your local community service

How do I ship the customers prescriptions?

As soon as a customer completes the transaction for the prescription you have issues, a Royal Mail shipping label will be automatically created for you to use. Royal Mail will come and collect your daily prescriptions to be shipped each day at 5pm

Is it easy to use, and will we need training?

The platform is simple and easy to use and onboarding support is provided, including a walk-through with our own pharmacist during your first consultation

How do I get paid by the NHS for My Local Surgery consultations?

You get paid by the NHS through Sonar or Pharma Outcomes

Do I need any specialist equipment?

You will require a webcam and microphone for the video consultations and a label printer for the postage labels.